Four times I walked into the chaos.
Every line here was, at the time, an environment with no order in it. These are the logs from after — from coordinating imports with international suppliers, through founding and running an operating project, to leading operations and quality today.
Professional experience record
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2026March — now
Operations & Quality Lead live now
EduStation · Dammam- State
- Growth outrunning the procedures.
- What I do
- Coordinate between departments to keep work flowing and operations integrated, monitor output against approved standards, and support departments in raising production capacity. I deploy and supervise AI agents across the recurring work — reports, data entry, task follow-up and internal correspondence — and train the team to use them with clear guardrails for accuracy and confidentiality.
Quality is not a final station. It is a condition at every step before it.
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2024May — Jan 2026
Restaurant & Operations Manager
Zurbian Island Restaurant- State
- Costs with no ceiling, responsibilities overlapping.
- What I did
- Ran the project in full within the company's operational framework, led the team on clear operating schedules, brought costs under control and improved the use of available resources, and tracked cash flow to strengthen financial stability. This is where I started putting AI tools to work analysing performance results and spotting trends — reading performance rather than decorating it.
Performance rises with clarity, not with pressure.
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2023May — May 2024
Administrative Supervisor — launch phase
Zurbian Island Restaurant · a Hermony Group project- State
- A project starting from nothing with no system at all — held alongside my core duties at the Group.
- What I did
- Oversaw the build of the administrative and operational structure from the launch stage, set the standard operating procedures and organised the operational resources, tracked financial and operational performance against growth targets, and made sure every department held to internal policy.
A system that does not work on paper will not start working because you digitised it.
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2020August — May 2024
Administrative Assistant — Import Department
Hermony Import & Export Group- State
- Information arriving after the decision.
- What I did
- Coordinated import operations and dealt directly with international suppliers, followed shipments and supply chains so timelines were strictly met, prepared the regular operational and financial reports for senior management, and supported financial planning through close tracking of expenses and cash flow.
Most delay does not come from a shortage of effort. It comes from the absence of a clear route for information.
Arabic — native. English — advanced, used for professional correspondence with international suppliers for close to four years.
From the people who watched the system work.
What makes Abdullah different is the way he combines high organisational skill with real professionalism in dealing with people, and a firm commitment to excellence in everything entrusted to him. He is disciplined with his time, faithful in carrying out his responsibilities, and meets challenges with a positive spirit and the ability to deliver with competence and integrity. I am fully confident that any organisation that brings him on board will find in him a dependable and effective member.
Waleed Al-OmariHermony Import Group · four years working together
I strongly recommend Abdullah in recognition of his exceptional commitment and outstanding professional growth at Exceed Language Center. Across his hundred-hour practical training he handled administrative tasks, took charge of responding to student enquiries, and completed office work with a positive spirit and full readiness to meet any challenge. He has a strong command of English, and proves every time that he can deliver on any task assigned to him.
Mona AwadhExceed Language Center